When they wouldn't honor the promotion and when I couldn't get their app to work, I simply requested a withdrawal to get my $2,000 back. They will try to lure you in with a promotion, but don't fall for it. You will never get it back, even if you win. Whatever you do, do NOT NOT NOT give these guys your money. Whatever you do, do NOT give Barstool a dime Also, no rewards system or comps whatsoever, period. Nothing is fair, especially online casinos, but there has to be some semblance of randomness to retain customers. Most casinos you’ll be up or down by a few hundred, after playing for a decent amount of time - that’s normal. I tried it for one month, and my deposits were 10X higher than winnings. I’m not sure who regulates them but the odds on the casino are about 75% worse than competitors, judging by my account totals. I was able to figure it out using a third party browser and jumping through hoops. It’s such a simple issue and I’ve seen countless complaints. It’s crazy that a big company like this can operate with this level of incompetence and not go out of business. Barstool has an issue with their app when withdrawing money that would be a simple fix but they refuse to fix it, because they think if you don’t withdraw the money you’ll gamble it.